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Amazon Retail: How to handle Chargebacks, Logistics and Negotiations


Thursday, March 4th, 2021


2pm – 3pm UTC

3pm – 4pm CET



YouTube Live stream


This event is free of charge

When selling on Amazon, you must consider all of the issues that plague retailers regularly and develop a game plan to ensure they won’t negatively impact your business. There are a variety of obstacles you will face as an Amazon Vendor and the key to conquering them successfully is having a clear understanding of what challenges may arise and why. In this live stream, Amazon expert Alexander Ortner will unpack the impact of chargebacks, shortage claims and returns on an Amazon vendor’s everyday business. Alex will outline the root causes of chargebacks, the reasoning behind shortage claims, how insufficient return agreements can affect your business, and more. He will also dive into solution approaches, methods to minimize these issues and examples of best-in-class approaches to help your Amazon business come out on the other side stronger than ever. Join Alex on Thursday, March 4th at 3PM CET for an inside look at Amazon Retail.

Solid expert knowledge
Live Q&A
More than 1,100 live views
Hot topics


Alexander Ortner

Principal Amazon Retail, factor-a

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Who we are?

factor-a – part of Dept – helps more than 120 international manufacturers and brands improve all aspects of their vendor performance on Amazon. In fact, factor-a is already responsible for managing Europe’s largest budget of Amazon Advertising. For their clients that means more sales, higher market share, and better brand representation.

Interested? Register now for free!


März 4
15:00 – 15:30


Live Webinar Conference